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Returns & refund policy

If you are not satisfied with any product, please call customer service so we can quickly correct the issue.

PESI UK gladly accepts returns within one year of purchase for a full refund. Please contact customer service before sending the package so that your order can be noted. If you no longer have the packing slip from your order, please ask customer service to email one to you. Customer service can be reached at +44 1235 847393 or

Please print your packing slip and place it in the package with the item(s) you are returning. In addition, please include a note explaining why you are returning the item(s). You can send your returns to the address below.

PO Box 362
OX10 1GA