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MAP is a charity providing free and independent advice, counselling, youth work and education for young people.

Join MAP in supporting young people across Norfolk

At MAP, we are advisers, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them.

At MAP we work for social justice. We are an inclusive workplace, welcoming everybody to bring their authentic whole selves to work every day. Upholding equality at MAP is not only about eliminating discrimination; it is about actively recognising and valuing difference; making the most of everyone’s potential.


Contract: Permanent

Hours: 37 per week*
*Flexible Working: Options available, part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered. If applying on a part-time or job-share basis please state the hours you require to work.

Location: Norwich with some travel to our offices in Great Yarmouth and Kings Lynn

Salary: Starting salary £27,435 per annum pro rata with incremental progression based on performance to £29,499 per annum pro rata

Closing date: 9.00 am Wednesday 29th November 2023

Interview date: Monday 4th December 2023

The Generalist Advice Service at MAP offers advice on a range of issues that affect young people, such as Housing, Benefits, Debt, Sexual Health and Employment. We operate primarily via drop ins in Norwich, Great Yarmouth and Kings Lynn. As an Adviser you would deliver generalist advice as part of a skilled, dynamic and caring team.

We are currently looking for a self-motivated, hands on and autonomous Adviser to provide advice to young people. This role will be based in Norwich but with the potential for regular travel to our site in Yarmouth and occasional travel to our site in Kings Lynn. The ideal candidate will have relevant experience working with vulnerable or hard to reach young people in our age range of 11-25. They will have experience of delivering social welfare advice or will demonstrate a keen understanding and ability to learn this area of work.

Advisers at MAP are provided with appropriate relevant training in Social Welfare Advice and continued training and development as they advance their advice practice skills.

The successful candidate will receive a range of benefits including:
• competitive salary
• 30 days holiday increasing to 35 after 5 years’ service (plus bank holidays)
• generous pension contributions
• company sick pay
• Counselling and support through an Employee Assistance Programme
• excellent on-going training and development opportunities
• support from an established and reputable team
• corporate events and activities
• wellbeing focus
• regular line management
• flexible working
• free tea and coffee
• a range of discounts through Blue Light Card
• access to cycle to work scheme