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Hub Support Worker

We are seeking Hub Support Workers who can contribute to the delivery of Hub Services in our successful charity. We are a specialist sexual violence centre providing an exceptional standard of therapeutic support. We support all adult survivors of sexual violence and abuse. Our services are designed so that we support in ways that are safe and easy to access.

Hub Support Worker  – NJC Pay scale 11 FTE £22,129 pro-rata – 2 Years Fixed Term (possibility to extend)

Based at Notts SVS Services, 30 Chaucer Street, Nottingham, NG1 5LP with some working from home.
Salary and Benefits
NJC Pay scale 11 FTE £22,129 pro-rata for hours worked, Company Pension Scheme
Hours of work
Please note your preference on your application form for either Role 1, Role 2, or either Role:
Role 1 
Monday 9AM-5PM (7.5 paid hours)
Tuesday 9AM-5PM (7.5 paid hours)
Wednesday 10AM-7.30PM (9 paid hours)
Thursday 9AM-5PM (7.5 paid hours)
Friday 9AM-5PM (7.5 paid hours)

Total hours = 39

Role 2
Monday 10AM-7.30PM (9 paid hours)
Tuesday 9AM-5PM (7.5 paid hours)
Wednesday 10AM-7.30PM (9 paid hours)
Friday 10AM-7.30PM (9 paid hours)
Sunday 9.45AM-1.15PM (3.5 paid hours)

Total hours = 38

Job purpose
The Hub Support Worker will provide sensitive, client-centred, non–judgmental support to survivors of sexual violence.  This will include providing support for clients accessing our services via telephone, email and online.

•    To assist in establishing and modelling good practice in the support of survivors of sexual violence in the Hub
•    To action any safeguarding matters and report the same to the Hub/Helpline Coordinator for ongoing management
•    To assist in processing incoming referrals (including associated paperwork and data entry onto DPMS system) in a timely manner
•    To complete Hub Assessments and risk management plans

Essential experience, qualifications and skills
•    Experience of working with or knowledge of trauma and PTSD
•    Experience of conducting risk/needs assessments & management of safeguarding
•    An awareness and understanding of sexual violence and its impact
•    Counselling/support work experience
Applicants who successfully pass the initial set questions will be sent an application pack.  A completed application form, and a completed availability template, is needed in order to fully apply for this post.
Successful applicants will be subject to DBS.

If you are able to answer ‘yes’ to the following questions, you are welcome to apply: 
•    Do you have experience of working with people in a supportive capacity?
•    Are you flexible and able to work the shifts detailed in the advert working a minimum of 37.5 hours per week?
•    Do you have experience of working in a multi-agency setting and partnerships working with a wide range of statutory and voluntary agencies?
•    Do you have a clear understanding of safeguarding?
•    Are you available to work in the Nottingham offices?

CLOSING DATE: 13th July 2022