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Clinical Team Leader at Listening Ear Merseyside

We believe in the transformative power of counselling. As a thriving and developing charity and social enterprise, we’re here to help those who’ve been bereaved, suffered loss or experienced separation.

Roles and Responsibilities

• To supervise a team of staff as required
• To co-ordinate and facilitate team meetings
• To cascade supervisory concerns to the Clinical Services Manager
• To manage appropriate safeguarding and clinical issues, cascading concerns as necessary
• To support staff working with a wide range of presenting issues
• To support daily triage for new referrals
• To coordinate and attend stakeholder feedback events
• To provide time-limited counselling sessions with a small weekly caseload, including group work where necessary
• To undertake the full recruitment process for new staff and support recruitment of trainees and volunteers
• To understand, accept and work in-line with the principle of confidentiality
• To provide support to and work closely with the Head of Clinical Services and the Head of Volunteering