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Showing posts tagged with 'client relationships'.

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Are Clients Feeling Pressure to Answer My Calls?

  • 15th Mar 2021
  • Jude Boyles

If clients have become slower to answer session calls or engage in dialogue during the pandemic, how might we respond? Drawing on her work with resettled refugees, Jude Boyles reflects on the importance of continuing to offer that weekly call – while finding ways to explore how individual clients experience our persistence.